Terms & Conditions

TERMS & CONDITIONS

1. Use of Platform

Welcome to www.cosmeticzoom.com ("Site" or "Cosmetic Zoom"). The website is owned and operated by Mark Five Films India, Cosmetic Zoom is part of Content to Commerce Programme - Creating a platform offering beauty, personal care and cosmetic products and marketing it through video content created by parent Mark Five Films India. You may be accessing our Site from a computer or mobile device (through an iOS or Android application, for example), and these Terms of Use govern your use of our Site and your conduct, regardless of the means of access.

These Terms of Use govern all the products offered on the Platform.

The Platform is to be used only for your personal, non-commercial use and information. Your use of the services and features of the Platform shall be governed by these Terms and Conditions (hereinafter "Terms of Use") along with the Privacy Policy, Shipping Policy and Cancellation, Refund and Return Policy (together "Policies") as modified and amended from time to time.

By accessing or using the Platform, you acknowledge, without limitation or qualification, that you are bound by these Terms of Use and the Policies, whether or not you have read them. ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR UNCONDITIONAL AGREEMENT TO ALL THE TERMS AND CONDITIONS, SO PLEASE READ CAREFULLY. If you do not agree with any of the terms in these Terms of Use or Policies, please do not use the Platform.

Cosmetic Zoom reserves the unilateral right to modify these Terms of Use or the Policies without prior notice. Changes will be effective upon posting on the Site. Your continued use of the Platform following changes implies acceptance of the updated Terms and Policies.

2. Privacy Practices

We value your privacy and have a dedicated Privacy Policy to safeguard your personal data. Your continued use of the Site implies that you accept our Privacy Policy. You consent to the use of your personal information by Cosmetic Zoom in accordance with the terms and purposes outlined in the Privacy Policy, which may be updated from time to time.

3. Your Account

This Site is meant for adult use. Any use by minors must be supervised by a guardian. Cosmetic Zoom does not knowingly collect information from minors.

You are responsible for maintaining the confidentiality of your account and password. All activities under your account are your responsibility. You also agree that the information you provide is accurate and does not infringe on any third-party rights.

If you're using the site on someone else’s behalf, you confirm you have their authority to accept these Terms. If you suspect any breach of account security, contact us immediately using the details in the Contact Information section below.

We reserve the right to suspend or terminate your account if you violate these Terms of Use. All information you provide will be handled in accordance with our Privacy Policy.

4. Product & Services Information

Cosmetic Zoom aims to provide accurate descriptions and visuals of products. However, we do not warrant that product descriptions or other content are accurate, complete, current, or error-free. Images are for illustrative purposes and may differ from the actual product.

Cosmetic Zoom may correct errors or update product info without prior notice.

5. Product Use

Products available on the Site are for personal use only. You agree not to sell or resell any products or samples received from us.

If a product causes side effects or does not suit you, Cosmetic Zoom is not liable for such issues. Responsibility lies solely with the product’s manufacturer. Always read labels, warnings, and directions provided with the product before use.

6. Product Recommendations

Any product recommendations provided are for informational purposes only and do not constitute endorsements by Cosmetic Zoom.

7. Pricing Information

Cosmetic Zoom strives to provide accurate pricing but errors may occur. Prices are confirmed only after you place an order.

If a product is listed with incorrect information or pricing, we reserve the right to cancel or refuse the order, unless the product has already been delivered. We may also contact you for further instructions before proceeding.

Prices and availability are subject to change without notice. If a product is unavailable after purchase, the order may be cancelled and payment will be refunded accordingly.

8. Cancellations, Refunds and Returns

Please refer to our Cancellation, Refunds and Returns Policy available on the Site.

9. Mode of Payment

We accept the following payment methods:

  • Credit Cards

  • Debit Cards

  • Net Banking

  • UPI

  • Wallets

  • COD (on select pin codes for orders above ₹249)

We do not ship internationally at this time.

10. Shipping and Delivery

Please refer to our Shipping and Delivery Policy available on the Site for details.

11. Chat/Call Support

Our Chat/Call service is available to assist you with any queries related to your orders or the Site. However, this service may be suspended at any time without prior notice.

Cosmetic Zoom is not responsible for delays in responses or failure to provide resolutions via Chat or Call support.

12. Contact Information

If you have any questions about these Terms, or if you suspect any account issues or unauthorized transactions, you may contact us at:

Email: swmswm50@gmail.com

Cosmetic Zoom - a Content to Commerce initiative by Mark 5 Films.

Legal Name: Mark Five Films India 

GSTIN: 07AJEPK2718G1ZF

B-5, Mothers Apartment, Plot-6, Sector-5, Dwarka, New Delhi-110075